This Policy applies as between you, the User of this Web Site and Elevate Life Skills the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
Elevate Life Skills
Privacy Policy
Effective Date: January 1, 2026
1. Information We Collect
We may collect information you voluntarily provide including your name, email address, phone number, billing information, mailing address (when applicable), account information, course progress, coaching notes (when applicable), assessment responses, survey responses, messages, and uploaded files. We may also automatically collect IP address, browser type, device information, operating system, website usage, cookies, and analytics.
2. How We Use Your Information
We use your information to provide educational services, deliver courses, process payments, provide coaching, personalize learning, improve our programs, communicate with you, maintain security, and comply with legal obligations.
3. Coaching & Educational Information
Elevate Life Skills provides educational coaching services. Information shared during coaching, assessments, and learning activities is used only to personalize your educational experience. Our services are educational and are not medical or mental health treatment.
4. Payment Information
Payments are processed by secure third-party providers. Elevate Life Skills does not store complete credit card information.
5. Cookies
We use cookies and similar technologies to improve website performance, remember preferences, maintain logins, and analyze website traffic.
6. Third-Party Service Providers
We use trusted providers such as LearnWorlds, payment processors, email providers, analytics services, and website hosting partners to operate our business.
7. Information Sharing
We do not sell personal information. Information is shared only when necessary to deliver services, process payments, comply with legal obligations, or protect our rights.
8. Data Security
We use commercially reasonable safeguards to protect personal information, although no security system can guarantee absolute protection.
9. Your Choices
You may update your information, unsubscribe from marketing emails, request corrections, request access to your information, or request deletion where permitted by law.
10. Children's Privacy
Programs may be used by teens with parent or guardian involvement. We do not knowingly collect information from children in violation of applicable law.
11. Data Retention
Information is retained only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.
12. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective when posted.
14. Contact
Elevate Life Skills
Website: https://elevatelifeskills.learnworlds.com
Email: coach@elevatelifeskillscoaching.com
LearnWorlds Platform
Your online school is hosted by LearnWorlds, which processes certain information necessary to operate the learning platform on our behalf.
In this Policy the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
"Cookie": means a small text file placed on your computer by Elevate Life Skills Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.
"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"Elevate Life Skills": means Elevate Life Skills, ADDRESS;
"Service": means collectively any online facilities, tools, services or information that Elevate Life Skills makes available through the Web Site either now or in the future;
"System": means any online communications infrastructure that Elevate Life Skills makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Web Site and is not employed by Elevate Life Skills and acting in the course of their employment; and
"Website": means the website that you are currently using (www.elevatelifeskillscoaching.com) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions.
Without limitation, any of the following Data may be collected:
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2.1 name;
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2.2 date of birth;
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2.3 job title & profession;
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2.4 contact information such as email addresses and telephone numbers;
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2.5 demographic information such as post code, preferences and interests;
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2.6 financial information such as credit / debit card numbers;
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2.7 IP address (automatically collected);
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2.8 web browser type and version (automatically collected);
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2.9 operating system (automatically collected);
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2.10 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
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2.11 Cookie information (see Clause 10 below).
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3.1 Any personal Data you submit will be retained by Elevate Life Skills for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
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3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
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3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
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3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
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3.4.1 internal record keeping;
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3.4.2 improvement of our products / services;
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3.4.3 transmission by email of promotional materials that may be of interest to you;
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3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
Elevate Life Skills may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Elevate Life Skills requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
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5.1 Elevate Life Skills may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
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5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.
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6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
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6.1.1 use of Data for direct marketing purposes; and
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6.1.2 sharing Data with third parties.
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7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
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7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.
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8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
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8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.
Data security is of great importance to Elevate Life Skills and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
Elevate Life Skills reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.
